Avocet Cottage Terms & Conditions

Booking

Provisional bookings will be held for a maximum of seven working days.

Your holiday booking will be considered provisional until a completed booking form is received, together with a non-refundable deposit of one hundred pounds per week or part-week. A booking confirmation, deposit receipt and a due date for the balance will then be sent to you.

The full balance of the total holiday cost will be payable not later than eight weeks before the holiday begins. Please note that non-payment of the balance by the due date may result in losing your booking and deposit.

For bookings made for a holiday less than eight weeks away, full payment must be made at the time of booking.

Approximately 10 days before your holiday we will send directions to the cottage and instructions for obtaining the key.

The owner reserves the right to refuse or cancel any booking, and regretfully bookings will not be accepted from persons under the age of 18.

Cancellation

If you wish to cancel a confirmed booking, please do so in writing (email is fine).

We will endeavour to re-let the cottage and, if successful for the whole or part of the holiday period, will refund the relevant proportion of the total holiday price, minus your booking deposit. However, please note that should we be unable to re-let the property, you will still be liable for the total cost of the holiday.

Pets

We welcome a maximum of two well-behaved dogs (£15 per dog per week or part-week). Dogs are not allowed upstairs, on beds or chairs and must not be left unattended. Holidaymakers are liable for any damage caused by pets and are asked to please remove all evidence of their pets from the house and the garden before departure. The garden is secure to the best of our knowledge but the safety of any animal is the responsibility of the pet’s owner.

Your Stay

The property is available from 3pm on the arrival date and is to be vacated by 10am on the departure date.

Smoking is not permitted in any part of the property.

The holidaymaker is responsible for the property and is expected to take reasonable care of it.

During your stay, there may be occasions when the owner and/or its agents need to enter the property to carry out inspections or minor repairs. On such occasions, reasonable notice will be given, except in an emergency when immediate access must be granted.

Holidaymakers must not use the property or allow its use for any dangerous, offensive, noisy, illegal or immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or to any neighbours.

All equipment, utensils etc must be left clean and the property left clean and tidy at the end of the hire period.

All damage and breakages should be reported prior to departure, and the holidaymaker will be charged for the cost of repairs and/or replacements. However, minor damage or breakage will not normally be charged.

Except where expressly permitted in writing by the owner, occupation must be limited to a maximum of four people. No caravans or campervans are allowed.